Service Manager

Unlocking Efficiency with Service Manager: A Comprehensive Guide to Streamlining Agency Services

Welcome to the forefront of efficiency and organization – Service Manager, your agency’s solution to seamless service management. This powerful tool has been meticulously designed to elevate your agency’s performance by simplifying the process of adding, monitoring, and progressing through various service trackers. Let’s delve into the key features that make Service Manager an indispensable asset for your agency.

Adding New Services with Ease

Initiating a new service is a breeze with Service Manager. Navigate to the Service Settings and embark on the journey by clicking the “Add New Service” tab. This intuitive interface allows you to effortlessly create new service trackers, define their stages, and allocate specific branches as needed. The process is designed to be user-friendly, ensuring that setting up new services is a smooth and straightforward experience.

Tracking Progress and Managing Applications Seamlessly

Once your services are in motion, Service Manager offers a centralized hub for overseeing all your trackers. Monitor the progress of each application with ease and update stages effortlessly. The Action section provides a set of buttons that allow you to accurately reflect the current status of each application, facilitating transparency and smooth progression through the system.

Efficient Bulk Updates for Time-Saving Management

In the world of service management, time is of the essence. Service Manager recognizes this and introduces a streamlined approach to bulk updates. Utilize the ‘Convert To’ option conveniently located at the bottom of the page to update multiple applications simultaneously. This feature optimizes your workflow, saving valuable time and effort in managing multiple applications effortlessly.

Need Assistance or Have Queries? We’re Here to Help!

Service Manager is not just a tool; it’s a partnership. If you ever find yourself in need of assistance or have queries, our support team is readily available. Connect with us through multiple channels:

  • Phone: Call us at 0480 107 290
  • Live Chat: Click the Chat button on the bottom right to start a conversation instantly
  • Support Ticket: Log in to the system and click on the Support Button to initiate a support ticket

Service Manager empowers you to navigate and manage your agency’s services with unparalleled efficiency. By ensuring a smooth and organized process for your team and clients alike, it stands as a testament to our commitment to your agency’s success. Embrace the future of service management with Service Manager – where efficiency meets excellence.

Alert: System Update – Temporary Downtime on 27/12/2023(4:00 pm – 6:30 pm)SYD Time

Please be assured that this downtime is planned to optimize our systems, enhance security measures, and implement important updates. We understand the importance of our services to your operations and apologize for any inconvenience this may cause.